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Life Insurance Company Rankings

Based on policyholder reviews and feedback

Etiqa Family Takaful offers Shariah-compliant family takaful solutions, focusing on ethical protection, savings, and customer-centric services backed by industry experience.

3.8/5
15 review(s)

Rating Summary

Value for Money
2/5
Ease of Claims
3/5
Customer Service
3/5
m*****policyholderover 1 year ago
Family Takaful
4.0 of 5

pretty ok company

a*****policyholderover 1 year ago
Family Takaful
4.0 of 5

agent etiqa ni bila kita amik dengan diorang bukan main baik dan ramah lagi. bila kita dah tak mampu nak bayar. dia kasi bluetick je wasap kita. kalau kita takde benefit kat agent tu, terus dia tak nak kawan kita dan terus putus silaturrahim

a*****policyholderover 1 year ago
Family Takaful
4.0 of 5

etiqa is a pretty good company. not too cheap and not to expensive. the cover is also not bad. not too low and not too high. tapi sekarang semua company naik harga woo... tak masuk akal diorang cakap sbb harga perubatan dah naik la.tapi tgk la diorang tetap untung billion.

Z*****policyholderover 1 year ago
Family Takaful
3.0 of 5

Ada ambik plan mawaddah haritu naik 3x Ganda. Terpaksa stop policy tukar company lain

M*****policyholderover 1 year ago
Family TakafulMedical card
3.0 of 5

i don't get offer upgrade package but must add on payment monthly for additional costing company

W*****policyholderover 1 year ago
Family Takaful
5.0 of 5

Participating in Takaful plans will be able to seggregate risks in life as it is actually a mutual guarantee & mutual support to each other( among participant & Takaful Operator).

S*****policyholderover 1 year ago
Family TakafulInvestment-linkedMedical card
5.0 of 5

The most easy company to deal related to medical case

A*****policyholderover 1 year ago
Family Takaful
5.0 of 5

Easy to claim and fast approval. All my families have history of claims with Etiqa and never disappoint us.

N*****policyholderover 1 year ago
Family TakafulMedical cardCritical IllnessWaiver of premiumInvestment-linked
5.0 of 5

Claim proses sangat mudah. Boleh monitor via etiqa+. Claim rejection, claim rejection ada sebab, boleh baca why claim kita direject via etiqa+ or boleh call customer service untuk tahu sebab claim direject. Etiqa takkan reject saja saja claim kita tanpa sebab. Guarantee Letter approved sangat laju. Paling laju in one minit. Kadang orang kata GL ni lambat lah, sebenarnya bukan Etiqa proses GL lambat, tapi pihak hospital. If pihak hospital tak request GL pada etiqa, selagi tu etiqa tak boleh proses GL kita. Ni pun boleh view proses GL via Etiqa+ macam kita view barang nak sampai kat siap ada masa dan tarikh tau. Dan agent pun tahu if kita warded sebab agent akan dapat mesej GL request and approved. I choose Etiqa.

K*****policyholderover 1 year ago
Family TakafulMedical cardInvestment-linked
4.0 of 5

I could say insurance somehow will ease my future cause if anything happen i’m not worry about losing my saving or anything cause I’m already protected by company.. kind of peace of mind and the renewals also really deduct on time so no issue of lapse.. i also get a good agent which help me if i need tondo my claim and checking my renewal so that my policy still active.. 5 star!!

A*****policyholderover 1 year ago
Family TakafulMedical cardCritical IllnessWaiver of premium
5.0 of 5

Im very proud to be a part or etiqan because etiqa company is malaysia company compare to another insurance company. The hospital claim was very fast, easy and best. I encourage whoever do not have policy with etiqa, they should be have at least one policy with etiqa either medical, savings, or investment. Etiqa trusted company!

d*****policyholderover 1 year ago
Family Takaful
4.0 of 5

overall i have a good experienced. but the GL sometimes so lambat. risau kita tau bila kita admitted to ward

y*****parentsover 1 year ago
Family Takaful
4.0 of 5

haritu ambil dengan sorang agent ni dia datang rumah. saya ambil utk anak. lama juga lebih kurang 8 tahun takde apa pon. tetiba suatu hari anak saya tu jatuh basikal teruk juga luka nya. so kitorang hantar la anak ke hospital swasta. alhamdulillah cover. terkejut jugak baru berapa hari je duduk hospital dah lebih kurang RM5k bil. nasib baik ada takaful

S*****policyholderover 1 year ago
Family Takaful
1.0 of 5

Dulu ada banyak cara nak bayar. Sekarang dah susah nak bayar. Sangat Imited pilihan bayaran. Do not recommend at all etiqa

k*****policyholderover 1 year ago
Family Takaful
1.0 of 5

GL sangat lambat